clipped from: office.microsoft.com   

Don't you wish that every person who received a new e-mail account had to agree to follow certain rules to use it? There are certain professional standards expected for e-mail use. Here are some things to keep in mind regarding professional e-mail conduct:


Be informal, not sloppy.

Keep messages brief and to the point.

Use sentence case.

Use the blind copy and courtesy copy appropriately.

Don't use e-mail as an excuse to avoid personal contact.

Remember that e-mail isn't private.

Be sparing with group e-mail.

Use the subject field to indicate content and purpose.

Don't send chain letters, virus warnings, or junk mail.

Remember that your tone can't be heard in e-mail.

Use a signature that includes contact information.

Summarize long discussions.