Citizen journalism goes real time as Mumbai attacks unfold.
Even in ordinary times, Indians have become infatuated with messaging. So it was no surprise that cellphones became the lifelines for those trapped in the two hotels. A businessman hiding in his room on the 28th floor of the Oberoi Hotel recounted that, by Thursday morning, the TV had gone off and the landline phones were dead. The messages he received from his family on his cellphone kept him going. Several people who perished sent their last appeals for help via SMS. The cellphones used by the terrorists, gunned down by commandos, helped establish that they were from Pakistan.