An LJ Hooker real estate agent told a seller she was so difficult her husband deserved a medal for living with her.
The Auckland couple listed a property with Good Real Estate, a member of the LJ Hooker Group, and the wife had been presented with an offer, which she rejected.
In response, the agent telephoned her and made the accusation. She lodged a complaint with the institute.
People can lodge complaints with the institute if agents have breached its code of ethics or rules of practice which stipulate how agents must behave.
The agent gave the tenant seven days' notice to quit and pay the rent, failing to give written notice, abide by the terms of the Residential Tenancies Act or to apply to the Tenancy Tribunal for an eviction notice.
The firm was ordered to pay $750 for breaking one rule, $750 for breaking another rule, $400 costs and $50 GST.