clipped from: www.google.com   
    *  Company web sites rank low among consumers looking for credible information about a company and/or its products
*  22 percent of U.S. consumers now use social media
    *  19 percent now use blogs, up by 13 percent in the past year
    *  Use of social media has doubled in the past year among people 55+
    *  Company web sites rank low among consumers looking for credible information about a company and/or its products